STANDARD. Insights https://standardconsulting.co.uk/insights Articles and analysis on legal marketing strategy, AI for law firms, and client care — from David Standard. en-gb <![CDATA[Why Law Firm Client Care Is Broken — and What the Data Says]]> https://standardconsulting.co.uk/insights/why-law-firm-client-care-is-broken https://standardconsulting.co.uk/insights/why-law-firm-client-care-is-broken Sun, 15 Mar 2026 00:00:00 GMT david@standardconsulting.co.uk (David Standard) Client Care <![CDATA[AI in Law Firms: What Actually Works in 2026]]> https://standardconsulting.co.uk/insights/ai-in-law-firms-what-actually-works https://standardconsulting.co.uk/insights/ai-in-law-firms-what-actually-works Sat, 28 Mar 2026 00:00:00 GMT david@standardconsulting.co.uk (David Standard) Legal AI <![CDATA[What Managing Partners Get Wrong About Marketing]]> https://standardconsulting.co.uk/insights/what-managing-partners-get-wrong-about-marketing https://standardconsulting.co.uk/insights/what-managing-partners-get-wrong-about-marketing Wed, 01 Apr 2026 00:00:00 GMT david@standardconsulting.co.uk (David Standard) Strategy