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Your staff are on social media. The question isn't whether they should be, but whether they understand the regulatory line between a 'personal opinion' and professional misconduct.
We provide practical, SRA-aligned training that protects your firm’s reputation—delivered by a Crisis Management expert who has handled the fallout when things go wrong. This session is designed for all staff at law firms, not just lawyers.
Everyone with a social media presence can affect your firm's reputation, and everyone needs to understand their responsibilities.
The training works particularly well for:
We start with what the SRA actually says—not what people think it says. The seven SRA Principles apply online just as they do in the office, but what does that mean in practice? We work through:
Most lawyers know not to name clients on LinkedIn. But the risks that actually cause problems are usually more subtle:
Every participant leaves with a simple framework they can apply before posting anything:
This isn't about scaring people off social media. It's about helping them use it well. Used properly, social media offers genuine opportunities and we will discuss these:
The goal is confidence, not fear.
David has spent over 30 years in legal marketing and communications, including 11 years at Leigh Day managing everything from day-to-day social media to crisis communications during regulatory scrutiny.
This isn't compliance training delivered by someone reading from a slide deck. It's a conversation between professionals, drawing on real experience of how social media actually works in legal practice.
The content is informed by:
But it's delivered in plain English, with practical examples, and with the understanding that your people need to know how to do their jobs, not just recite regulations.
Don't wait for a complaint to find out your policy is outdated.
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