Insights
Articles and analysis from a 30-year practitioner — not an observer.
After analysing 493 one-star Trustpilot reviews across 15 leading UK claimant law firms, the patterns are clear: poor communication, missed updates, and a failure to treat clients as people. Here is what the data reveals.
Read articleThe legal AI market is flooded with products built by people who have never worked in a law firm. Here is what actually delivers value — and what is just expensive noise.
Read articleAfter three decades working at director level inside law firms, the same misconceptions about marketing appear again and again at the top table. Here are the most damaging — and how to fix them.
Read articleDavid works directly with managing partners and senior leadership teams.
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