AI PRODUCTS

AI Built for Legal

Three products, built for law firms by someone who spent three decades inside them: ClientIQ for the key client relationships that decide a corporate practice’s year, HarkIQ for the calls that decide whether a claimant firm converts and complies, and SubsIQ for the directory season that eats into both.

LiveKey Client Intelligence

ClientIQ

A relationship fitness tracker, not a CRM.

Corporate firms already hold the evidence on how each key client relationship is going: meetings, matters, feedback, people moving between roles. It sits in twelve systems and nobody reads it together. ClientIQ pulls it into one view per client, ranks which relationships are warming and which are drifting, and gives every partner a next action for the week.

LiveCall Quality & Compliance

HarkIQ

Every enquiry call is a moment of truth.

Call intelligence for claimant law firms. HarkIQ analyses every inbound call transcript against eight quality dimensions, from first contact and empathy to compliance and conversion, and flags the vulnerable clients and crisis calls that need a human today. Managing partners see what is happening on the phones, not a hunch.

Beta TestingDirectory Submissions

SubsIQ Legal

AI-powered directory submission management for Chambers, Legal 500, and IFLR1000. One platform for every deadline, every section, every referee.

WHY ANALYTICS

Analytics & Business Intelligence for Law Firms

Law firms generate more usable data than almost any business their size: matters, client calls, meetings and feedback, people moves, directory submissions, campaign results. Very little of it is ever analysed. Business intelligence for a law firm isn’t another dashboard nobody opens; it’s turning the data the firm already produces into decisions about where the next instruction comes from.

That is the thread through all three products. ClientIQ reads the evidence a firm already holds on its key clients and tells partners which relationships need attention this week. HarkIQ reads every inbound call and tells a claimant firm how its clients are being handled. SubsIQ turns the annual directory scramble into structured, reusable submission data. Each one is law firm analytics applied to a specific job, not a generic BI tool with a legal logo on it.

If you’re weighing up tools in this space, start with our guide to evaluating AI for UK law firms — or see how we run data and AI consulting engagements for firms that want the capability in-house.

DATA PROTECTION

Security & Privacy

Built to meet the standards law firms require.

SRA Compliance

Every product is designed with SRA obligations at its core. Data is processed under appropriate legal bases under UK GDPR. Client data is handled in accordance with SRA Principle 6 (acting in clients’ best interests) and the SRA Transparency Rules. No client data is used to train models. All processing agreements include appropriate data processing clauses as required by the SRA Standards and Regulations.

GDPR & Data Security

All data is processed and stored within the UK/EEA. Each product operates under a formal Data Processing Agreement as required by UK GDPR Article 28. Data is encrypted at rest and in transit. Retention periods are clearly defined and configurable per firm. Access controls restrict data to authorised users only. We support your firm’s Data Protection Officer obligations with documentation and DPIAs on request.

We are committed to achieving Cyber Essentials certification across all three products. If your firm has specific security requirements or procurement questionnaires, David will address these directly.

Interested in early access?

Get in touch to discuss your firm’s needs and which products are the right fit.

Contact David